Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronics?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while expedited options are available at checkout.
Do your products come with a warranty?
Yes, all electronics purchased from Tap Out include a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened items?
We offer a 30-day return window. If the item has been opened, it must be returned with all original packaging, cables, and manuals to be eligible for a refund.
Are the devices sold on Tap Out brand new?
Unless explicitly labeled as 'Refurbished' in the product title, all devices sold on our platform are 100% brand new and factory-sealed.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.